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Director of Operations, Canes New England/ Massachusetts
Mikayla Gambale is a North Reading native and Fisher College graduate who serves as the operational backbone of Canes Massachusetts. While she didn’t grow up in baseball, she fell in love with the game through Stephen—and more importantly, fell in love with the mission: developing young men of character and integrity.
As Director of Operations and Administration
, Mikayla manages every logistical detail that keeps the program running smoothly. From registrations and payments to event planning, travel coordination, and everything in between, she handles it all with meticulous attention to detail and unwavering organization. But her role goes far beyond logistics.
Mikayla is the first point of contact for families, and she’s exceptional at it. She’s responsive, proactive, and genuinely invested in solving problems fast. Parents consistently praise her for keeping them informed, answering questions without delay, and making them feel valued and supported. She understands that behind every registration and schedule change is a family investing time, money, and trust in the program—and she treats every interaction accordingly.
As a mother of three young children—Stephen, Giada, and Mila—Mikayla brings a parent’s perspective to everything she does. She knows what families need because she’s living it. She knows the stress of coordinating schedules, the importance of clear communication, and the value of being part of a community that genuinely cares.
“Everyone in our program becomes our family,” Mikayla says. And it shows in how she operates. She’s not just processing registrations or sending schedule updates—she’s building relationships, solving problems, and creating an environment where families feel supported and informed.
Mikayla is the reason Canes New England/ Massachusetts families never feel left in the dark. She’s the reason everything runs on time. She’s the reason parents trust us with their sons. She is the brains behind the heartbeat of this organization.